Immani Blog

From Immani — Kenya's dispute resolution infrastructure.

Broker disappeared with my commission — how do I get my money back?

October 13, 2026
Key Takeaway

A broker disappeared with your commission? Learn how to get your money back using Immani, a Kenyan digital platform that helps you resolve disputes quickly and affordably.

What happens when a broker disappears with your commission?

When a broker disappears with your commission, it can be a frustrating and stressful experience. You may have been relying on that money to cover expenses or invest in your business. The usual advice is to get a lawyer and go to court, but this can be a lengthy and costly process. For many everyday disputes like this, there's a faster option: Immani.

How Immani Can Help Immani

is a Kenyan digital platform that lets you file a dispute against someone's phone number for KSh 100. You describe what happened, and both parties are notified immediately. There's a short private window to respond and engage directly. If there's no response, the dispute becomes visible to anyone who looks up that phone number within Immani — which tends to prompt a reply. The dispute only closes when both sides confirm they have engaged and reached an understanding. Closing costs KSh 3,000.

How to Use Immani to Get Your Money Back Here's what happens next:

  1. You file a dispute against the broker's phone number on Immani, describing what happened and the amount you're owed.
  2. The broker is notified immediately and has a short private window to respond.
  3. If the broker doesn't respond, the dispute becomes visible to anyone who looks up their phone number within Immani.
  4. You and the broker engage directly to resolve the dispute.
  5. Once you've reached an understanding, you both confirm on Immani, and the dispute is closed.

Understanding Your Rights with Immani Legal AI Before filing a dispute, you may want to understand your rights under Kenyan law.

Immani Legal AI is a free AI legal assistant that answers legal questions using Kenyan law. You can ask questions like "What are my rights as a client of a broker?" or "Can I recover my commission from a broker who has disappeared?" Immani Legal AI provides legal information, not legal advice, and can help you prepare for your dispute.

Conclusion Immani and Immani Legal AI

are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.

Ready to file a dispute?

File directly against the other person's phone number. No login required. KSh 100 to file.

Immani is not a law firm and does not provide legal advice. For complex cases or cases involving significant amounts, consider consulting a qualified advocate.

See how it works   File a dispute now

Frequently Asked Questions

What is Immani and how does it work?

Immani is a Kenyan digital platform that lets you file a dispute against someone's phone number for KSh 100. You describe what happened, and both parties are notified immediately.

How much does it cost to use Immani?

Filing a dispute on Immani costs KSh 100, and closing a dispute costs KSh 3,000.

Can I use Immani to recover my commission from a broker who has disappeared?

Yes, you can use Immani to file a dispute against the broker's phone number and try to recover your commission.

Is Immani Legal AI a law firm?

No, Immani Legal AI is not a law firm and does not provide legal advice. It provides legal information to help you understand your rights under Kenyan law.

Can I use Immani for complex cases?

For complex cases, it's best to consult a qualified advocate. Immani is designed for everyday disputes that can be resolved quickly and affordably.

Can I get free legal information about my situation?

Yes. Immani Legal AI gives you answers based on Kenyan law — the Constitution, statutes, and case law. You can also draft legal documents, compare your case with precedents, and look up legal terms in plain language. It is free to use. Try Immani Legal AI →

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