You don't need a lawyer to dispute being charged for damaged property you didn't cause — Immani lets you file a dispute against your landlord's phone number for KSh 100.

When your landlord claims you're responsible for damages you didn't cause, it's frustrating and stressful. The usual advice is to go to court, but that can take months and cost a lot. In Kenya, the Small Claims Court can handle disputes over small amounts, but you still need to go through the process of filing a case.

Immani's mechanism works differently. You file a dispute against your landlord's phone number, describing what happened and what you're disputing. Your landlord is notified immediately, and they have a private window to respond and engage directly with you. If they don't respond, the dispute becomes visible to anyone who looks up that phone number within Immani, which tends to prompt a reply.

Here's what happens next:

1. You file the dispute with Immani, paying the KSh 100 filing fee.
2. Your landlord is notified immediately, and they have a private window to respond and engage directly with you.
3. If your landlord doesn't respond, the dispute becomes visible to anyone who looks up that phone number within Immani.
4. Your landlord is prompted to respond and engage with you directly.
5. Once you and your landlord have reached an understanding, you both confirm the dispute is closed, and Immani charges the KSh 3,000 closing fee.

Immani is not a law firm and does not provide legal advice. This post is general information, not advice for your specific situation.