Immani Blog

From Immani — Kenya's dispute resolution infrastructure.

My Employer Won't Pay My Sales Commission: What Can I Do?

October 7, 2026
Key Takeaway

Find out how to claim your unpaid sales commission from your employer using Immani. Learn your rights under Kenyan employment law and take action.

Under Kenyan employment law, your employer must pay you your sales commission as agreed in your contract — Immani lets you file a dispute against your employer's phone number for KSh 100. Why This Happens Commission disputes can happen when there's a misunderstanding about the commission structure or when an employer tries to avoid paying. The usual advice is to go to court or hire a lawyer, but this can be time-consuming and expensive. For many everyday commission disputes, there's a faster option. How Immani Works in This Context Immani is a digital platform where you can file a dispute against your employer's phone number. Here's what happens next:

  1. You file a dispute on Immani for KSh 100, describing the issue with your sales commission.
  2. Your employer is notified immediately and has a short private window to respond and engage directly with you.
  3. If there's no response, the dispute becomes visible to anyone who looks up your employer's phone number on Immani, which tends to prompt a reply.
  4. The dispute only closes when both you and your employer confirm you've engaged and reached an understanding.

What Kenyan Employment Law Says

Under the Employment Act 2007, your employer must pay you your sales commission as agreed in your contract. If your employer fails to pay, you can file a complaint with the Labour Office or take your employer to the Small Claims Court.

How Immani Legal AI Can Help

Immani Legal AI is a free AI legal assistant that can help you understand your rights under Kenyan employment law. You can ask Immani Legal AI questions about your sales commission dispute, upload your employment contract to analyze, or draft a demand letter to your employer. A one-line trustworthiness disclaimer: "Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate."

Ready to file a dispute?

File directly against the other person's phone number. No login required. KSh 100 to file.

Immani is not a law firm and does not provide legal advice. For complex cases or cases involving significant amounts, consider consulting a qualified advocate.

See how it works   File a dispute now

Frequently Asked Questions

What is the first step in filing a commission dispute on Immani?

The first step is to file a dispute on Immani for KSh 100, describing the issue with your sales commission.

Can I use Immani Legal AI to draft a demand letter to my employer?

Yes, Immani Legal AI can help you draft a demand letter to your employer, free and on your phone.

Is Immani a law firm?

No, Immani and Immani Legal AI are not law firms and do not provide legal advice.

How long does it take to resolve a commission dispute on Immani?

The time it takes to resolve a commission dispute on Immani varies, but it typically takes a few days to a week.

Can I use Immani if I'm not sure about my employment contract?

Yes, you can use Immani Legal AI to analyze your employment contract and understand your rights under Kenyan employment law.

Can I get free legal information about my situation?

Yes. Immani Legal AI gives you answers based on Kenyan law — the Constitution, statutes, and case law. You can also draft legal documents, compare your case with precedents, and look up legal terms in plain language. It is free to use. Try Immani Legal AI →

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