If a contractor abandons your project after you've paid, you can file a dispute against their phone number — Immani lets you do this for KSh 100. This situation happens when there's a miscommunication or a misunderstanding between you and the contractor, or when the contractor is not willing to complete the project as agreed. The usual advice is to go to court or hire a lawyer, but this can be time-consuming and costly. For many everyday disputes, there's a faster option. Here's how Immani works in this specific context:

1. You file a dispute against the contractor's phone number, describing what happened and the amount you're owed.
2. Both you and the contractor are notified immediately.
3. There's a short private window to respond and engage directly.
4. If there's no response, the dispute becomes visible to anyone who looks up the contractor's phone number within Immani.
5. The dispute only closes when both sides confirm they have engaged and reached an understanding. What happens next is that you'll be notified if the contractor responds, and you can engage in a private conversation to resolve the issue. If the contractor doesn't respond, the dispute becomes public, which can prompt them to respond. Either way, Immani facilitates contact and documentation, helping you recover your money. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.