What happens when a contractor overcharges and refuses to complete work in Kenya? — Immani lets you file a dispute against their phone number for KSh 100. This situation is all too common in Kenya. You hire a contractor to build or renovate your home, and they demand more money than agreed upon, then refuse to finish the job. You're left with a half-built house and a significant financial loss. The usual advice is to go to court, but that can take months or even years, and the legal fees can be prohibitively expensive. For many ordinary Kenyans, this situation is a nightmare. You've already paid a significant amount of money, and now you're facing the possibility of losing even more. But there is a faster, simpler alternative. Immani is a digital platform that lets you file a dispute against the contractor's phone number for just KSh 100. This can prompt the contractor to respond and complete the work, or refund your money. Here's how it works:

1. You file a dispute on Immani using the contractor's phone number.
2. The contractor is notified immediately, and you both have a private window to engage and resolve the dispute.
3. If the contractor doesn't respond, the dispute becomes visible to anyone who looks up their phone number on Immani.
4. You can close the dispute once you've reached an agreement with the contractor, and you'll receive a confirmation of the agreement. Immani is not a replacement for the courts, but it can be a faster and more cost-effective way to resolve construction disputes in Kenya. And if you need to understand your rights and options before filing a dispute, Immani Legal AI is a free online resource that provides legal information and can help you draft a demand letter or other legal documents. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.