Immani Blog

From Immani — Kenya's dispute resolution infrastructure.

How to Avoid Scams on Facebook Marketplace, Jiji, and Instagram in Kenya

October 20, 2026
Key Takeaway

Learn how to protect your money and transact safely on Facebook Marketplace, Jiji, and Instagram in Kenya. Discover how Immani Escrow, Immani, and Immani Legal AI can help you prevent and recover from scams.

The Problem: Online Scams in Kenya Online marketplaces like Facebook Marketplace, Jiji, and Instagram have made it easy to buy and sell goods and services in Kenya.

However, with the convenience comes the risk of scams. Scammers are getting more sophisticated, and it's essential to know how to protect yourself.

How to Prevent Scams on Facebook Marketplace, Jiji, and Instagram To avoid scams, it's crucial to be cautious when transacting online.

Here are some tips to help you prevent scams:

How Immani Escrow Can Help Immani Escrow (escrow.immanihub.com) is a secure way to transact online.

Here's how it works:

  1. The buyer pays via M-Pesa STK push, and the money is held by e-confirm.
  2. The seller shares a release code, and the buyer enters it.
  3. Once both parties confirm, the money is released to the seller.
  4. Either party can start the escrow process.
  5. Fees are 3% of the transaction amount.

What to Do If You've Already Been Scammed If you've already fallen victim to a scam, don't panic.

Here are some steps you can take:

Common Mistakes to Avoid Here

are some common mistakes to avoid when transacting online:

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.

Next time, hold your money safely.

Immani Escrow holds your money until both sides confirm the deal. Pay via M-Pesa, money held safely, released when you both agree. No accounts, no apps — just your phone.

Start an escrow

Ready to file a dispute?

File directly against the other person's phone number. No login required. KSh 100 to file.

Immani is not a law firm and does not provide legal advice. For complex cases or cases involving significant amounts, consider consulting a qualified advocate.

See how it works   File a dispute now

Frequently Asked Questions

What is Immani Escrow, and how does it work?

Immani Escrow is a secure payment method that holds the money until both parties confirm the transaction. It works by the buyer paying via M-Pesa STK push, and the money is held by e-confirm. The seller shares a release code, and the buyer enters it. Once both parties confirm, the money is released to the seller.

How do I file a dispute against a scammer using Immani?

You can file a dispute against a scammer's phone number using Immani (immanihub.com) for KSh 100. No lawyer or login is required.

What is Immani Legal AI, and how can it help me?

Immani Legal AI (legal.immanihub.com) provides free legal information based on Kenyan law, in English and Kiswahili. It can help you understand your rights and options when dealing with a scam.

Can I use Immani Escrow for all types of transactions?

Immani Escrow is suitable for most transactions, but it's essential to use your discretion and only use it for transactions with people you trust.

Is Immani Escrow and Immani Legal AI safe and secure?

Yes, Immani Escrow and Immani Legal AI are safe and secure. Immani Escrow uses e-confirm to hold the money, and Immani Legal AI provides accurate and reliable legal information based on Kenyan law.

Can I get free legal information about my situation?

Yes. Immani Legal AI gives you answers based on Kenyan law — the Constitution, statutes, and case law. You can also draft legal documents, compare your case with precedents, and look up legal terms in plain language. It is free to use. Try Immani Legal AI →

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