Immani Blog

From Immani — Kenya's dispute resolution infrastructure.

"Police told me ni civil matter, sasa nifanye nini?"

September 3, 2026
Key Takeaway

Don't let the police tell you what to do next. If they say it's a civil matter, you can take action with Immani. File a dispute against the police officer's phone number and get your issue resolved.

You don't need a lawyer to deal with the police after they say it's a civil matter — Immani lets you file a dispute against the police officer's phone number for KSh 100.

The police might tell you that a situation is a "civil matter", which means you need to take it to court or a lawyer. But what if you can't afford a lawyer or don't want to go to court? Immani is a platform that helps you resolve disputes quickly and easily, without needing a lawyer.

Here's how it works:

  1. Open a dispute on Immani using the police officer's phone number.
  2. Describe what happened and why you're disputing the situation.
  3. The police officer will receive a notification and have a short private window to respond.
  4. If they don't respond, the dispute becomes visible to anyone who looks up their phone number on Immani.
  5. The dispute only closes when both parties confirm they have engaged and reached an understanding.

With Immani, you can take control of the situation and get your issue resolved without needing a lawyer. Don't let the police tell you what to do next.

Ready to file a dispute?

File directly against the other person's phone number. No login required. KSh 100 to file.

Immani is not a law firm and does not provide legal advice. For complex cases or cases involving significant amounts, consider consulting a qualified advocate.

See how it works   File a dispute now

Frequently Asked Questions

What is a civil matter?

A civil matter is a situation that requires resolution through a court or a lawyer. However, with Immani, you can take action and resolve the dispute without needing a lawyer.

Do I need a lawyer to file a dispute on Immani?

No, you don't need a lawyer to file a dispute on Immani. The platform is designed to be user-friendly and allows you to file a dispute directly.

How much does it cost to file a dispute on Immani?

It costs KSh 100 to file a dispute on Immani.

What happens if the police officer doesn't respond to the dispute?

If the police officer doesn't respond to the dispute, it becomes visible to anyone who looks up their phone number on Immani, which can prompt them to respond.

Is Immani a law firm?

No, Immani is not a law firm. It's a platform that helps you resolve disputes quickly and easily, without needing a lawyer. This post is general information and not advice for your specific situation.

Can I get free legal information about my situation?

Yes. Immani Legal AI gives you answers based on Kenyan law — the Constitution, statutes, and case law. You can also draft legal documents, compare your case with precedents, and look up legal terms in plain language. It is free to use. Try Immani Legal AI →

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