Landlord deposit dispute in Kenya — get your deposit back
Your landlord has your deposit and will not return it. You have asked, reminded, even demanded — and nothing. Deposit disputes are among the most common everyday conflicts in Kenya, and the formal system is too slow and too costly for the amount at stake. Immani is built for exactly this.
How Immani resolves this
Step 1: File the dispute against the landlord's phone number for KSh 100 — no lawyer, no paperwork, no login.
Step 2: The landlord receives an instant SMS notice and gets a 3-day private window to resolve it directly with you.
Step 3: If it is not resolved, escalate to guided mediation, free legal AI guidance, or court-ready documentation.
Why Immani
- The SMS notice creates real pressure — most deposit disputes resolve within days.
- The accountability record stays if the landlord ignores you — it follows their number.
- You stay in control: escalate, mediate, or prepare for court — all from one platform.
Ready to take action?
File directly against the other person's phone number. No login required. KSh 100 to file.
File a dispute nowKnow your rights first
Ask Immani Legal AI — free legal information based on Kenyan law, in English and Kiswahili.
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Immani Escrow holds your money until both sides confirm the deal. Pay via M-Pesa, money held safely, released when you both agree.
Start an escrowFrequently Asked Questions
Can I get my deposit back without going to court?
Yes. Most deposit disputes resolve in the 3-day window after the landlord receives the SMS notice. If not, you can escalate to mediation or prepare court-ready documentation through Immani.
What if the landlord ignores the dispute?
The dispute stays on the landlord's accountability record. You can escalate to guided mediation, get legal AI guidance on your rights, and prepare documentation for the Small Claims Court.
How much does it cost to file?
KSh 100 to file a dispute. That is the entire cost to start — no lawyer fees, no filing fees, no hidden charges.