You don't need a lawyer to get your deposit back — Immani lets you file a dispute against your landlord's phone number for KSh 100.

When your landlord keeps your deposit, citing damages that were already there, it can be frustrating and unfair. In Kenya, landlords are required to return deposits within a reasonable timeframe, usually 30 days. If your landlord is unwilling to return your deposit, you can't just accept it as a loss. You have options.

Immani is a digital dispute resolution platform that lets you file a dispute against your landlord's phone number. This means you can reach out to your landlord directly, without going through the courts or a lawyer. The process is simple: you describe the issue, and Immani sends a notification to your landlord. You both have a private window to respond and engage directly. If your landlord doesn't respond, the dispute becomes visible to anyone who looks up their phone number within Immani, which tends to prompt a reply.

Here's what happens next:

1. You file the dispute against your landlord's phone number on Immani, paying a KSh 100 filing fee.
2. Immani sends a notification to your landlord, informing them of the dispute.
3. You both have a private window to respond and engage directly.
4. If your landlord doesn't respond, the dispute becomes visible to anyone who looks up their phone number within Immani.
5. You can close the dispute when you and your landlord have reached an understanding, for a KSh 3,000 closing fee.

Using Immani offers a faster, simpler alternative to going to court or involving a lawyer. You can resolve the issue quickly and fairly, without breaking the bank.

You can use Immani to file a dispute against your landlord's phone number, even if you don't have a lawyer. Immani is not a law firm and does not provide legal advice. This post is general information, not advice for your specific situation.