Under the Landlord and Tenant Act, your landlord must refund your deposit when you move out, minus any damages or unpaid rent — Immani lets you file a dispute against your landlord's phone number for KSh 100. Why does this happen? Landlords may refuse to refund deposits for various reasons, such as claiming damages or unpaid rent, or simply because they don't want to. The usual advice is to go to court, but this can be expensive and take months. For many everyday disputes like this, there's a faster option. How does Immani work in this context? Here's what you can do:

1. Open a dispute on Immani using your landlord's phone number, describing what happened and the amount you're owed.
2. Both you and your landlord will be notified immediately, and you'll have a short private window to respond and engage directly.
3. If your landlord doesn't respond, the dispute becomes visible to anyone who looks up their phone number on Immani, which can prompt a reply.
4. The dispute only closes when both sides confirm they have engaged and reached an understanding. What happens next? Immani facilitates contact and documentation, making it easier to resolve the dispute. If you need to understand your rights as a tenant, you can also use Immani Legal AI to get free legal information on the Landlord and Tenant Act. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.