M-Pesa scam in Kenya — report it and recover your money
You sent money via M-Pesa and the other person disappeared. No goods, no service, no refund — just silence. M-Pesa scams are one of the most reported problems in Kenya, and most victims are told there is nothing they can do. Immani changes that.
How Immani resolves this
Step 1: File the dispute against the scammer's phone number for KSh 100 — the number is all you need.
Step 2: The scammer gets an instant SMS notice that a formal dispute has been filed against their number.
Step 3: If they do not resolve it, the dispute stays on their accountability record and you can escalate with legal AI and court-ready documentation.
Why Immani
- You can act alone — no need for the scammer's agreement, address, or full name. Just the phone number.
- The accountability record follows the number, warning anyone who deals with them next.
- Immani works alongside official channels: your documented record strengthens any police or regulatory report.
Ready to take action?
File directly against the other person's phone number. No login required. KSh 100 to file.
File a dispute nowKnow your rights first
Ask Immani Legal AI — free legal information based on Kenyan law, in English and Kiswahili.
Try Immani Legal AINext time, hold your money safely
Immani Escrow holds your money until both sides confirm the deal. Pay via M-Pesa, money held safely, released when you both agree.
Start an escrowFrequently Asked Questions
Can I recover money sent to a scammer?
Filing creates immediate pressure — many scammers return money when a formal dispute lands on their number. If they do not, you keep a documented record that strengthens your case with authorities and courts.
What if I only have the phone number?
That is all you need. Immani is built around phone numbers — file the dispute and the SMS notice goes out instantly.
Should I also report to the police?
Yes — and your Immani dispute record is evidence you tried to resolve it. File on Immani first, then use the record when reporting.