My franchisor is violating our agreement — what are my rights as a franchisee?
Learn your rights as a Kenyan franchisee and how to take action when your franchisor breaches the agreement.
What are my rights as a franchisee in Kenya?
As a franchisee in Kenya, you have rights under the Franchises Act 2012 and the Consumer Protection Act 2012. — Immani Legal AI lets you check if your franchisor has breached the agreement and understand your options for taking action.
Why is the usual advice not enough?
When a franchisor breaches an agreement, the usual advice is to hire a lawyer and go to court. But this can be expensive and time-consuming, and may not be feasible for many franchisees. For many everyday disputes, there's a faster option.
How can Immani help?
Immani is a digital platform where you can file a dispute against your franchisor's phone number, describing what happened. Both you and your franchisor are notified immediately. There is a short private window to respond and engage directly. If there is no response, the dispute becomes visible to anyone who looks up that franchisor's phone number within Immani — which tends to prompt a reply. The dispute only closes when both sides confirm they have engaged and reached an understanding. Filing costs KSh 100, and closing costs KSh 3,000.
What happens next?
Here's what happens when you file a dispute on Immani:
- You file a dispute against your franchisor's phone number, describing what happened.
- Both you and your franchisor are notified immediately.
- There is a short private window to respond and engage directly.
- If there is no response, the dispute becomes visible to anyone who looks up that franchisor's phone number within Immani.
- The dispute only closes when both sides confirm they have engaged and reached an understanding.
What can I do with Immani Legal AI?
Immani Legal AI is a free AI legal assistant that answers legal questions using Kenyan law. You can use it to:
- Check if your franchisor has breached the agreement
- Understand your options for taking action
- Draft a demand letter or other legal documents
- Search for relevant Kenyan case law Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.
Disclaimer
This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.
Ready to file a dispute?
File directly against the other person's phone number. No login required. KSh 100 to file.
Immani is not a law firm and does not provide legal advice. For complex cases or cases involving significant amounts, consider consulting a qualified advocate.
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Try Immani Legal AIFrequently Asked Questions
What is the Franchises Act 2012?
The Franchises Act 2012 is a Kenyan law that regulates franchises and provides protections for franchisees.
Can I use Immani if I have a complex case?
Immani is designed for everyday disputes. For complex cases, consult a qualified advocate.
How long does it take to resolve a dispute on Immani?
The length of time it takes to resolve a dispute on Immani varies depending on the complexity of the case and the responsiveness of the parties involved.
Can I use Immani Legal AI to draft a court document?
Immani Legal AI can help you draft legal documents, but it's always best to have a qualified advocate review them before filing with the court.
Is Immani a law firm?
No, Immani is not a law firm and does not provide legal advice.
Can I get free legal information about my situation?
Yes. Immani Legal AI gives you answers based on Kenyan law — the Constitution, statutes, and case law. You can also draft legal documents, compare your case with precedents, and look up legal terms in plain language. It is free to use. Try Immani Legal AI →