Someone hasn't refunded my money months later — what are my options? — Immani lets you file a dispute against their phone number for KSh 100. You're not alone in this situation. Many people in Kenya struggle to get their money back from someone who owes it to them. The usual advice is to go to court or get a lawyer, but that can take months and cost a lot of money. For many everyday disputes, there's a faster option. Here's how Immani works in this specific context:

1. You file a dispute against the person's phone number, describing what happened.
2. Both you and the other person are notified immediately.
3. There's a short private window to respond and engage directly.
4. If there's no response, the dispute becomes visible to anyone who looks up that phone number within Immani.
5. The dispute only closes when both sides confirm they have engaged and reached an understanding. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.