When faced with an overwhelming student loan burden, graduates in Kenya often feel stuck. The usual advice is to get a lawyer or go to court, but this can be expensive and time-consuming. For many everyday disputes, there's a faster option. Under the Higher Education Loans Board (HELB) Act, graduates are entitled to a fair and reasonable repayment plan. However, when the lender and borrower can't agree, the dispute can escalate quickly. Immani lets you file a dispute against the lender's phone number for KSh 100, without needing a lawyer. Here's how it works:

1. You file a dispute on Immani, describing the issue and the amount owed.
2. The lender is notified immediately and has a short private window to respond.
3. If they don't respond, the dispute becomes visible to anyone who looks up their phone number on Immani.
4. Once both parties confirm they've engaged and reached an understanding, the dispute is closed. Immani Legal AI can also help you understand your rights under Kenyan law. You can ask questions, upload documents, and draft letters to the lender. Immani Legal AI provides legal information, not legal advice, but it can help you make informed decisions. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.