Under the Landlord and Tenant Act, a tenant's failure to pay rent is a breach of contract — Immani lets you file a dispute against their phone number for KSh 100. Why this happens: Rent payment disputes are common in Kenya, and landlords often don't know where to turn. The usual advice is to go to court, but that can take months and cost a lot. For many everyday disputes, there's a faster option. How the Immani platform works in this specific context: You open a dispute on Immani using the tenant's phone number, describing the non-payment of rent. Both you and the tenant are notified immediately. There's a short private window to respond and engage directly. If there's no response, the dispute becomes visible to anyone who looks up that phone number within Immani — which tends to prompt a reply. The dispute only closes when both sides confirm they have engaged and reached an understanding. What happens next, concretely:

1. You file the dispute on Immani, describing the non-payment of rent and the amount owed.
2. The tenant is notified and has a short private window to respond.
3. If there's no response, the dispute becomes visible to anyone who looks up the tenant's phone number within Immani.
4. The tenant may respond and negotiate a payment plan or settlement.
5. If the dispute is resolved, both parties confirm they have engaged and reached an understanding, and the dispute is closed. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.