You don't need a lawyer to resolve disputes over property damage — Immani lets you file a dispute against your tenant's phone number for KSh 100. When the police tell you "hii ni civil matter, nenda korti" (this is a civil matter, go to court), they're usually right, but that doesn't mean you have to spend months in court. In Kenya, disputes over property damage are often a matter of who's responsible for repairs, but Immani's mechanism can help you resolve the issue quickly.

Why this happens: when a tenant vandalizes a house, it's not uncommon for the landlord to feel overwhelmed and unsure of what to do next. The usual advice might be to take the tenant to court, but that can be a lengthy and costly process. Immani offers a faster, simpler alternative.

How Immani works in this specific context: when you file a dispute on Immani, you'll describe the damage and the tenant's phone number. The tenant will be notified immediately and will have a short private window to respond and engage directly. If there's no response, the dispute becomes visible to anyone who looks up the tenant's phone number within Immani, which tends to prompt a reply.

What happens next, concretely:

1. You file a dispute on Immani, describing the damage and the tenant's phone number.
2. The tenant is notified immediately and has a short private window to respond and engage directly.
3. If there's no response, the dispute becomes visible to anyone who looks up the tenant's phone number within Immani.
4. The tenant will likely respond to the dispute, and you can engage in a conversation to resolve the issue.
5. Once you've reached an understanding, you'll close the dispute on Immani.

A one-line trustworthiness disclaimer: Immani is not a law firm and does not provide legal advice. This post is general information and should not be considered as advice for your specific situation.