The airline won't refund my cancelled ticket — what are my rights in Kenya? — Immani lets you file a dispute against the airline's phone number for KSh 100. When an airline cancels your ticket and won't refund your money, it can be frustrating and stressful. You've already paid for the ticket, and now you're left with nothing. Many people in this situation are told to go to court or hire a lawyer, but this can be expensive and time-consuming.

What does Kenyan law say about airline refunds?

Under the Consumer Protection Act, airlines are required to provide a full refund if they cancel a flight. This is stated in the relevant provisions of the Act. However, getting the airline to actually provide the refund can be a challenge.

How Immani Can Help Immani

is a digital platform that allows you to file a dispute against the airline's phone number for KSh 100. This is a faster and simpler alternative to going to court or hiring a lawyer. With Immani, you can:

1. File a dispute against the airline's phone number
2. Describe what happened and what you're asking for (in this case, a refund)
3. The airline will be notified and given a chance to respond
4. If the airline doesn't respond, the dispute will become public and visible to anyone who looks up their phone number on Immani
5. The dispute will only close when both sides confirm they have reached an understanding

What Happens Next After you file the dispute, the airline will be notified and given a chance to respond.

If they don't respond, the dispute will become public and visible to anyone who looks up their phone number on Immani. This can be a powerful way to get the airline's attention and encourage them to take action. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.