Immani Blog

From Immani — Kenya's dispute resolution infrastructure.

Unpaid invoice in Kenya — get your money

You did the work, sent the invoice, and now the client is silent. Unpaid invoices are the number one killer of small businesses in Kenya. Immani gives you a fast, affordable way to get paid — without a lawyer and without burning the relationship.

How Immani resolves this

Step 1: File the dispute against the client's phone number for KSh 100 — attach the invoice and any agreement.

Step 2: The client gets an instant SMS notice and a 3-day window to pay or arrange a plan.

Step 3: If they ignore it, escalate to mediation, legal AI guidance, or court-ready demand documentation.

Why Immani

Ready to take action?

File directly against the other person's phone number. No login required. KSh 100 to file.

File a dispute now

Next time, hold your money safely

Immani Escrow holds your money until both sides confirm the deal. Pay via M-Pesa, money held safely, released when you both agree.

Start an escrow

Frequently Asked Questions

How do I get a client to pay an overdue invoice?

File a dispute on Immani. The SMS notice creates formal pressure, and the 3-day window gives the client a chance to pay without escalation.

What if the client disputes the invoice?

Attach your evidence — the agreement, the invoice, delivery proof, and messages. Immani keeps everything organized for mediation or court.

Should I stop working with this client?

Not necessarily — but use Immani Escrow for the next engagement so payment is held safely before work begins.