You don't need a lawyer to resolve a water access dispute in Kenya — Immani lets you file a dispute against your neighbor's phone number for KSh 100.

When the police tell you it's a civil matter, they mean you'll have to resolve it outside of court. This can be frustrating, especially when your neighbor is blocking your access to a vital resource like water. However, Immani provides a simple and cost-effective way to resolve disputes like this.

Immani works by allowing you to file a dispute against your neighbor's phone number, describing the issue. Both parties are notified immediately, and there's a short private window to respond and engage directly. If there's no response, the dispute becomes visible to anyone who looks up that phone number within Immani, which tends to prompt a reply. The dispute only closes when both sides confirm they've engaged and reached an understanding.

Here's what happens next:

1. File the dispute: You'll need to provide your neighbor's phone number and a brief description of the issue.
2. Notification: Both parties will receive a notification about the dispute.
3. Private window: You'll have a short time to respond and engage directly with your neighbor.
4. Closing: The dispute will only close when both sides confirm they've engaged and reached an understanding.

What happens if someone ignores a dispute filed against them?

If your neighbor ignores the dispute, it will become visible to anyone who looks up their phone number within Immani. This can prompt a response and help resolve the issue.

Is there a faster way to resolve a dispute in Kenya than going to court?

Yes, Immani provides a faster and more cost-effective way to resolve disputes in Kenya. With Immani, you can resolve disputes in days, not months.

What are the costs associated with using Immani?

The filing fee is KSh 100, and the closing fee is KSh 3,000.

Do I need a lawyer to use Immani?

No, you don't need a lawyer to use Immani. The platform is designed to be user-friendly and accessible to anyone.

What kind of disputes can I file on Immani?

You can file a variety of disputes on Immani, including water access disputes.

This post is for general information purposes only and is not intended to provide specific advice for your situation. Immani is not a law firm and does not provide legal advice. You should consult a lawyer if you need specific advice for your situation.