When a wedding planner takes your deposit and cancels, you can take action to get your money back — Immani lets you file a dispute against their phone number for KSh 100. Why this happens: Wedding planners may cancel due to unforeseen circumstances, but that doesn't mean you're left with nothing. The usual advice to get a lawyer or go to court can be costly and time-consuming. For many everyday disputes like this, there's a faster option. How Immani works in this specific context: You can file a dispute against the wedding planner's phone number on Immani, describing what happened and the amount you're owed. The planner will be notified immediately and has a short private window to respond and engage directly with you. If there's no response, the dispute becomes visible to anyone who looks up their phone number on Immani, which often prompts a reply. What happens next, concretely:

1. You file a dispute against the wedding planner's phone number on Immani, paying the KSh 100 filing fee.
2. The planner is notified immediately and has a short private window to respond and engage directly with you.
3. If there's no response, the dispute becomes visible to anyone who looks up their phone number on Immani.
4. If the planner responds, you can negotiate a refund or come to a mutually agreeable solution.
5. Once you've reached an understanding, you can close the dispute on Immani, paying the KSh 3,000 closing fee. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.