Under the Microfinance Act, microfinance institutions in Kenya are required to disclose all fees and charges to borrowers — Immani Legal AI lets you check if your microfinance institution has complied with this requirement, free, on your phone, in English or Kiswahili. Why this happens: Microfinance institutions often target low-income individuals who may not be aware of their rights or have the means to seek legal advice. Hidden fees and unfair repossession can lead to a cycle of debt that is difficult to escape. For many Kenyans, going to court or hiring a lawyer may not be a feasible option, leaving them feeling powerless.

How Immani Legal AI Can Help Immani Legal AI

provides free access to Kenyan law, allowing you to understand your rights as a borrower. You can use Immani Legal AI to: - Check if your microfinance institution has complied with the Microfinance Act

• Understand the process for filing a complaint against a microfinance institution
• Learn about the rights of borrowers under Kenyan law

How Immani Can Help If you believe your microfinance institution has charged you hidden fees or engaged in unfair repossession

you can file a dispute against them using Immani. Immani lets you:

1. File a dispute against the microfinance institution's phone number for KSh 100
2. Receive a notification and a private window to engage with the institution
3. Close the dispute and receive a confirmation once both parties have agreed on a resolution

What Happens Next After filing a dispute, the microfinance institution will be notified and given a chance to respond.

If they fail to respond, the dispute will become visible to anyone who looks up their phone number on Immani. This can prompt the institution to take action and resolve the dispute. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.