Immani Blog

From Immani — Kenya's dispute resolution infrastructure.

My employer never deducted NHIF or NSSF from my salary — what can I do?

November 6, 2026
Key Takeaway

Learn what to do if your employer didn't deduct NHIF or NSSF from your salary. Immani helps you take action.

My employer never deducted NHIF or NSSF from my salary — what can I do? — Immani lets you file a dispute against your employer's phone number for KSh 100. If your employer never deducted NHIF or NSSF from your salary, you're not alone. Many Kenyan employees face this issue, and it can be frustrating and worrying. You might be wondering what to do next.

What the Law Says Under the National Social Security Fund Act and the National Hospital Insurance Fund Act

employers are required to deduct NHIF and NSSF contributions from their employees' salaries and remit them to the respective funds. If your employer failed to do so, they may be in breach of their statutory obligations.

Why This Happens Employers might fail to deduct NHIF or NSSF contributions for various reasons, including lack of awareness

financial difficulties, or simply neglect. Whatever the reason, it's essential to take action to protect your rights and benefits.

How Immani Can Help Immani

is a digital platform that allows you to file a dispute against your employer's phone number for KSh 100. Here's what happens next:

  1. You file a dispute on Immani, describing the issue and providing your employer's phone number.
  2. Your employer receives a notification and has a short window to respond and engage with you directly.
  3. If your employer responds, you can negotiate a resolution. If not, the dispute becomes visible to anyone who looks up your employer's phone number on Immani.
  4. Immani helps you document the dispute and any subsequent communication with your employer.

What Happens Next After filing a dispute on Immani, you can:

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.

Ready to file a dispute?

File directly against the other person's phone number. No login required. KSh 100 to file.

Immani is not a law firm and does not provide legal advice. For complex cases or cases involving significant amounts, consider consulting a qualified advocate.

See how it works   File a dispute now

Frequently Asked Questions

What is the penalty for an employer who fails to deduct NHIF or NSSF contributions?

The penalty for an employer who fails to deduct NHIF or NSSF contributions can include fines, interest, and even prosecution.

Can I claim back the undeducted NHIF or NSSF contributions from my employer?

Yes, you may be able to claim back the undeducted contributions from your employer, but this depends on the specific circumstances and the relevant laws and regulations.

How do I know if my employer has been deducting NHIF or NSSF contributions correctly?

You can check your pay slips and employment contract to see if NHIF and NSSF contributions have been deducted correctly. You can also contact your employer's HR department or consult with a qualified advocate if you have concerns.

Can I use Immani to resolve other employment-related disputes?

Yes, Immani can be used to resolve various employment-related disputes, including issues related to salary, benefits, and working conditions.

Is Immani a replacement for a lawyer or the courts?

No, Immani is not a replacement for a lawyer or the courts. It's a tool that helps you take action and resolve disputes more efficiently. For complex cases or cases requiring legal advice, consult a qualified advocate.

Can I get free legal information about my situation?

Yes. Immani Legal AI gives you answers based on Kenyan law — the Constitution, statutes, and case law. You can also draft legal documents, compare your case with precedents, and look up legal terms in plain language. It is free to use. Try Immani Legal AI →

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