A Kenyan's dilemma: what to do when a web developer won't give you access to your own domain. Immani offers a faster, simpler alternative to going to court.

What's happening and why

is it a problem? When you hire a web developer to create a website for your business, you expect to have full control over your online presence. But what happens when the developer refuses to give you access to your own domain? This can be a major problem, especially if you need to make changes to your website or want to switch to a different developer.

Why the usual advice doesn't fit You may have been told to take your web developer to court to resolve the issue.

However, going to court can be a lengthy and costly process. For many everyday disputes like this, there's a faster option.

How Immani can help Immani

is a Kenyan digital platform that allows you to file a dispute against your web developer's phone number. This can be done for a filing fee of KSh 100. Once you've filed the dispute, both you and the developer will be notified immediately. There is a short private window to respond and engage directly. If there is no response, the dispute becomes visible to anyone who looks up the developer's phone number within Immani.

What happens next Here's what you can expect:

1. File a dispute against your web developer's phone number on Immani.
2. Pay the KSh 100 filing fee.
3. Wait for the developer to respond during the private window.
4. If there is no response, the dispute becomes visible to anyone who looks up the developer's phone number within Immani.
5. Work with the developer to resolve the issue.
6. Once the issue is resolved, confirm on Immani that the dispute is closed.

Immani Legal AI can also help Immani Legal AI

is a free AI legal assistant that can help you understand your rights as a client. You can ask Immani Legal AI questions about your situation, such as "What are my rights as a client when a web developer refuses to give me access to my domain?" or "Can I terminate my contract with the web developer if they refuse to give me access to my domain?" Immani Legal AI can also help you draft a demand letter to your web developer, outlining your expectations and the actions you want them to take. Immani and Immani Legal AI are not law firms and do not provide legal advice. This post is general information, not legal advice for your specific situation. For complex cases, consult a qualified advocate.

Disclaimer

This article is for general informational purposes only and does not constitute legal advice. Immani and Immani Legal AI are not law firms and do not provide legal representation. The information provided may not reflect the most current legal developments. For legal advice specific to your situation, consult a qualified advocate licensed to practice in Kenya.